Terms of Service
Agreement to Terms
By accessing or using Qalro's services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
Services
Qalro provides custom platform engineering, software development, and technical consulting services. The specific scope, deliverables, timeline, and pricing for each project will be outlined in a separate Statement of Work (SOW) or project agreement.
Project Engagement
Our engagement process typically includes:
- Initial discovery call to understand your requirements
- Proposal and Statement of Work outlining scope and pricing
- Execution phase with regular check-ins and updates
- Delivery and handoff of completed work
- Post-launch support as outlined in the agreement
Payment Terms
Payment terms will be specified in the project agreement. Typically, we require a deposit before work begins, with remaining payments tied to project milestones or deliverables. Late payments may result in project delays or suspension of services.
Intellectual Property
Upon full payment, you will own the custom code and deliverables created specifically for your project. Qalro retains ownership of any pre-existing intellectual property, tools, libraries, or frameworks used in the development process. We may showcase your project in our portfolio unless otherwise agreed in writing.
Confidentiality
We respect the confidentiality of your business information. Both parties agree not to disclose confidential information shared during the engagement, except as required by law or with written consent.
Warranties and Disclaimers
We strive to deliver high-quality work but cannot guarantee that our services will be error-free or uninterrupted. Our services are provided "as is" without warranties of any kind, either express or implied. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
Limitation of Liability
To the maximum extent permitted by law, Qalro's total liability for any claims arising from our services shall not exceed the amount paid by you for the specific project or service giving rise to the claim.
Termination
Either party may terminate a project engagement with written notice as specified in the project agreement. Upon termination, you are responsible for payment for all work completed up to the termination date.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Quebec, Canada, without regard to its conflict of law provisions.
Contact Information
If you have any questions about these Terms of Service, please contact us at hello@qalro.com